Terms & Policies

An image of a feather laying on a massage table, with a decorative wall hanging in the background

We appreciate you

This practice appreciates the diversity of human beings and does not discriminate based on race, age, religion, ability, marital status, sexual orientation, sex, gender identity, height, weight or national origin.

Appointment Cancellation & No Show Policy

We have a 24 hr cancellation policy. Give us 24 hrs notice if you have to change, cancel or reschedule your appointment. If you cancel within 24 hrs or do not show up for your scheduled appointment you will still be expected to pay 50% of the appointment fee, on or before your next visit.

Lateness Policy

Arrive at your appointment on time. If you are late, your session will be shorter. If you are more than 15 minutes late know that we may not be able to accommodate you. If we cannot accommodate you, it will be considered a missed appointment and you will be expected to pay 50% of your session fee.

Payment

Payment is due at the time of scheduling an appointment. This ensures that you can fully focus on relaxation and healing during your appointment without the distraction of handling payment before of after your session.

Practitioner & Client Rights

Reiki sessions are given for the purpose of stress reduction and relaxation. Said sessions are not substitutes for medical or psychological diagnosis or treatment. Reiki practitioners do not diagnose conditions, prescribe, perform medical treatment, or interfere with the treatment of a licensed medical professional. It is recommended that a client see a licensed physician, or licensed health care professional for any physical or psychological ailment they may have.

If a client is uncomfortable in any way during a Reiki session, they have the right to question their practitioner and/or request that the session be terminated. Any illicit or sexually suggestive remarks or advances made by the client will result in immediate termination of the session.

Privacy

Personal information will only be viewed by the owner of Guided By Reiki LLC; it will be kept strictly confidential unless the client gives written permission otherwise.

We will not share anyone’s personal information with third parties other than applications we use to provide better service to you. They will not contact you or solicit you. Below you will see which services we use and how we use them.

If you submit payments via Paypal or Square, please be aware that we cannot control their privacy actions. If privacy is an important concern for you, please check PayPal and Square’s policies and decide what is best for you.